News

【Resolved】Notice of network connection problems

26/10/2020

Thank you for using Bitfan.


Since Oct 25th 17:55 JST, 

Bitfan had been experiencing problems connecting to the site due to congested network.


We sincerely apologize for any inconvenience.


Details are provided below.



【Time】

From: October 25th (Sun) 17:55 JST
To: October 25th (Sun) 22:50 JST


【Impacted customers】

Every user and owner who uses Bitfan


【Issue】

1)Unable to access Bitfan (Restored at 19:40 JST)
2)Unable to access ticket page in mypage.


【Current situation】

All network connectivity has been restored and are working normally.


【Cause】

Server overload due to concentrated access




Sorry again for any inconvenience.

We are constantly striving to further improve our service.


For more information, please contact our customer service from below.

https://bitfan.id/contact