Article 1 (Individual Service)

1. Users, etc. shall, after ID registration as provided for in Article 2 of the Bitfan Terms of Service, whether a corporation or an individual, be entitled to open each Individual Service within the Service and become Owners. Owners may, subject to passing the qualification screening to be separately implemented by the Company, set the amount of membership fee payable by Users within the range accepted by the Company.
2. Owners may open and continuously use the Individual Service targeting only at natural persons/corporations who/which have obtained valid licenses (hereinafter collectively referred to as “Licensors” in this article) with respect to opening of their own Individual Service or the Individual Service within the Service. When carrying out activities that use another person’s right in the Service, regardless of with/without charge, Owners shall conduct the right processing on their own responsibility in order not to infringe on the rights of Licensors and others. In the event a dispute arises alleging that an Owner has infringed on another person’s right in relation to use of the Service, the Owner shall resolve it at such Owner’s own responsibility and expense, causing no damage, loss or detriment, etc. to the Company.
3. Owners shall, when posting copyrighted works such as illustrations, messages, texts, images, motion pictures or animations (hereinafter collectively referred to as “Contents” in this article), deliver Contents produced, shot or edited by themselves or Contents which are duly licensed by the right holders.
4. Owners shall, in registering Contents to be delivered on the Individual Service, agree to warrant that they are duly authorized to grant to the Company the public transmission right (including the right to make transmittable) of the relevant Contents and relevant digital data and the reproduction right, and to permit the Company to exercise those rights to the extent necessary for providing the Service.
5. Owners shall, in relation to Contents registered with the Service, permit the Company to perform public transmission of data of the relevant Contents to Users of the Paid Membership Service concerning the relevant Contents and perform public transmission of part of data of the relevant Contents to Users other than the foregoing, as one (1) of the content of the licensing in the preceding paragraph.
6. Owners may limit the subject persons who can browse Contents delivered in the registered Paid Membership Service only to Users.
7. Owners shall, when registering merchandise, events, livestreams, or tickets to be sold through the Product Sales Service, Ticket Service, or Scratch-off Service, or when using the Ticket Resale Service, agree to warrant that they are duly authorized to grant the Company the rights of public transmission, including the right to make transmittable, and reproduction rights pertaining to intellectual property, such as images, of the relevant merchandise, events, livestreams, or tickets posted on the Product Sales Service, Ticket Service, Ticket Resale Service, or Scratch-off service, and to permit the Company to exercise such rights to the extent necessary to provide the Service.
8. In opening and operating each Individual Service, Owners must comply with the Act on Specified Commercial Transactions, the Consumer Contract Act, other applicable laws and regulations, various guidelines, and the provisions of the Applicable Terms.
9. Owners shall submit the list of the compositions which are under the management of copyright collecting society (JASRAC, NexTone etc.) in case of streaming the compositions above during the live streaming.
10. Owners shall, in distributing/doing live streaming, agree to warrant that they are duly authorized to grant to the Company the public transmission right (including right to make it transmittable) and reproduction right pertaining to such live streaming, and to permit the Company to exercise those rights to the extent necessary for providing the Service.
11. An Owner shall, when received an order for merchandise from a User, deliver the merchandise to Registered Information of the User or the designated address without delay at such Owner’s own responsibility and expense.
12. In the event any dispute arises between an Owner and a User in relation to use of the Individual Service or other services, such dispute shall be settled between the parties concerned and the Company will not undertake any responsibility therefor.
13. When an Owner withdraws from the Service, each Individual Service opened by the Owner will be automatically closed, and such Owner shall be deemed to have waived the right to receive revenues from the Individual Service.
14. If the scheduled video talk could not be held due to the reasons attributable to the Owner, the Owner must rearrange the date to retry the video talk with the relevant Users within one month from the scheduled date.
15. Notwithstanding the provisions of the preceding paragraph, if the Owner does not rearrange the date to retry the video talk with the relevant Users within one month from the scheduled date, the Company may, at its discretion, deduct the amount paid by the relevant Users for the video talk from the revenue to be paid to the Owner. In addition, if such revenue that should have been deducted has already been paid to the Owner, the Company will deduct it from the revenue that is to be paid to the Owner the next time. If there is still a shortage after deducting the fee for the video talk pursuant to this paragraph, the Company will bill the Owner separately.

Article 2 (Intellectual Property)

1. With respect to intellectual properties to be provided by the Service, intellectual property of contents that an Owner himself/herself/itself produces shall belong to the Owner, and intellectual property of contents licensed by a legitimate right holder shall belong to the legitimate right holder respectively.
2. Owners shall grant to the Company, free of charge, in advance a right (including non-exercise of the author’s moral right against the Company) to utilize contents within the scope of purpose of production, publicity/advertising and use promotion of the Service. Copyrights and other intellectual property rights, portrait rights, publicity rights and other personal rights as well as the ownership and other property rights, which have arisen to/in sentences, graphics, programs and any and all other contents constituting the Service, shall, except for Contents which are created by the Owner himself/herself/itself or are registered with permission of a legitimate right holder, belong to the Company or the third party holding such right.
3. The Company shall be entitled to utilize in every form the published contents which are posted, uploaded or stored in the Service by Owners, after storing and accumulating them, for the purpose of smooth operation and improvement of the Service, and advertising/announcement, etc. of the Company or the Service (including introductory article/contents, etc. through posting on third party media), and Owners shall agree thereto. Furthermore, Owners shall agree in advance that when the provision of the Service by the Company terminates, all contents posted by customers on the Service shall be deleted.
4. Owners acknowledge in advance that contents posted on the Service may be translated into multiple languages through the partnered machine translation function and made available worldwide.

Article 3 (Revenue Transfer etc.)

1. The Company will return revenues of the Individual Service set forth below to Owners:
   1. Paid Membership Service

      Website: 80% of the settlement amount

      iOS/Android app: 50% of the settlement amount

   2. Support Comment (Hearts)

      Website: 80% of the settlement amount

      iOS/Android app: 50% of the settlement amount

   3. Digital Contents: 95% of the merchandise price
   4. Product Sales Service: 95% of the total amount of merchandise price and shipping cost
   5. Ticket Service:
      • ◆Event: 95.2% of ticket price
      • Assignment between Users, 10% of Transfer Price
      • Settlement date: the end date of the event
      • If the purchase commission is set to be borne by the purchaser, the “95.2%” shall be read as “100%”
      • ◆Live streaming/Archive streaming: 92% of ticket price
      • Settlement date: the end date of the archive streaming.
      • If the purchase commission is set to be borne by the purchaser, the “92%” shall be read as “100%”.
      • ◆Video talk: 80% of ticket price
      • Settlement date: the end date of the video talk.
   6. Scratch-off Service: 70% of the settlement amount
2. When an Owner requests payment, the Company shall remit the revenue payable to the Owner as sales proceeds to the financial institution account designated by the Owner. In this case, the Owner shall grant the Company or a third party designated by the Company, including but not limited to GMO Payment Gateway, Inc., the authority to receive such revenue on the Owner’s behalf. For application, identity card specified by the Company needs to be verified. For revenue, the Company may set the minimum amount of payment request and set payment fee in some cases. If the Company sets the payment fee, it will pay the balance after deducting the payment fee from the demanded payment amount, in the account designated by the Owner. If a certain period of time has elapsed without a payment request being submitted (the “Retained Amount”), the Company may transfer the Retained Amount to the Owner’s financial institution account registered pursuant to paragraph 2 of this Article, regardless of whether the Owner has submitted a payment request.
3. Payment fee will accrue even when normal payment was not made due to an error in Registered Information, including entry mistake, etc. by an Owner of the bank account number or account information at registering on the Service, and the applicable amount shall be deducted from revenue of the Owner. If revenue is paid in another person’s account due to entry mistake of the account number or account information, the Company will not undertake any responsibility to the Owner.
4. The Company may, when it does not hold a legitimate right including copyright, etc. to/in the contents registered by an Owner, when merchandise, tickets, live streaming or other service content are not lawfully and properly provided, such as existence of defective goods or deficiency in quantity, when other persons’ rights are infringed, or otherwise when the Company determines that services are not properly provided or there is a breach of the Service in relation to the Service content, refuse to pay revenue for the contents, etc. to the Owner.
5. If a User cancels the Paid Membership Service subscribed to through the App Store, Google Play, or any other application download service for smartphones, tablets, or PC devices, or receives a refund of any completed payment, the Company shall deduct the revenue related to such refund from the sales proceeds payable to the Owner. In addition, if such revenue which should’ve deducted has been paid to the Owner, the Company will deduct it from the revenue that is to be paid to the Owner the next time. If there is still a shortage after deducting the fee pursuant to this paragraph, the Company will bill the Owner separately.
6. In the event of which the settlement of the usage fee of the Warehouse Service by an Owner who uses the Warehouse Service (the “Warehouse Owner” from this paragraph to paragraph 8 of this article.) was not confirmed by the Company by the settlement deadline regardless of the reasons, and such unpaid balance cannot be resolved by the last day of the month to which the settlement deadline belongs (the “Unpaid Resolving Deadline”), the Company may suspend the usage of the Warehouse Service by such Warehouse Owner, and return the items kept in the Warehouse to the Warehouse Owner by the last day of the month to which the Unpaid Resolving Deadline belongs.
7. The Company may return the items of the Warehouse Owner, whose usage of the Warehouse Service was suspended in accordance with provisions of the preceding paragraph (the “Items to be returned”.) to the address registered by the Warehouse Owner at the expense of such Warehouse Owner. In addition, if the Warehouse Owner did not respond to the return of the Items to be returned or was unable to be contacted, the Company may take necessary measures such as discarding the Items to be returned at the discretion of the Company. In such case, the Warehouse Owner shall bear the disposal costs and may not claim damages or any other compensation against the Company in connection with such disposal.
8. In the event of which the Company returned or discarded the Items to be returned in accordance with provisions of the preceding paragraph, the Company shall deduct the fee for returning or discarding the Items to be returned and the unpaid balance of the usage fee of the Warehouse Service designated in paragraph 6 from the balance in the wallet of such Warehouse Owner. If the wallet balance is insufficient, the Warehouse Owner shall pay the shortfall by bank transfer or other method upon request from the Company, and shall bear any expenses necessary for such bank transfer or other payment method.
9. The provisions of paragraphs 6 through 8 of this Article shall apply mutatis mutandis to the Owners who use the Warehouse Service to provide the Scratch-off Service.
10. Owners who use the Ticket Resale Service shall acknowledge in advance that, from the perspective of preventing members from reselling tickets for profit, all tickets subject to resale will be traded at the ticket sales price (face value), that the Company will charge the fees set forth below to the seller and purchaser of the applicable ticket, respectively, and that no fees related to the Ticket Resale Service will be distributed to Owners.
    1. Seller fee
       10% of the ticket sales price (face value)
       *Any bank transfer fees incurred for payments from the Company to the seller shall be borne by the seller.
    2. Purchaser fee
       JPY 220 per ticket, including tax

Article 4 (Prohibited Matters)

1. Owners shall be prohibited from conducting the following acts in the Service and the Individual Service they provide. If the Company determines an Owner has committed an act falling under any of the following, it will apply suspension of use of the Service, suspension of return of revenue to the Owner, suspension of use qualification for the Service, or withdrawal from the Service, etc. without any advance notification. Furthermore, if damages are incurred by the Company or its business partners due to a breach by the Owner, the Company may claim damages in some cases:
   1. Acts of registering on the Service any service the same as or similar to the Paid Membership Service, Product Sales Service, Ticket Service, Ticket Resale Service, Scratch-off Service, and the like already registered with the Service;
   2. Acts of collecting/accumulating third parties’ Personal Information using the Service, and acts of disclosing to the public own or third parties’ Personal Information (however, cases where such acts are conducted within the scope the Company admits as necessary for the operation of the Service, including dispatching of merchandise and responses to inquiries);
   3. Acts of violating the Act on Prevention of Transfer of Criminal Proceeds (Act No. 22 of 2007) such as purchasing or letting a third party to purchase the Hearts and others of Individual Service and changing them into cash, etc.;
   4. Acts of posting or providing the contents set forth below on/to the Service:
      1. Those infringing intellectual property rights, including copyrights/trademark rights, and personal rights (including, without limitation, right of publicity, publicity rights and privacy rights) of others such as plagiarism, misappropriation, or imitation;
      2. Content managed or administered by a copyright management organization other than those with which the Company has entered into a license agreement, such as JASRAC or NexTone, for which permission has not been obtained from the rights holder;
      3. Adult, sexual, obscene or violent expressions, or any others that are likely to bring an excessively unpleasant feeling and those that link to such sites;
      4. Those relating to ethnic group/religion/race/sex/age, etc. that will lead to discrimination;
      5. Those which are liable to solicit/induce/encourage suicide, group suicide, self-harming, use of illegal drugs or use of law-evading drugs, etc.;
      6. Recommendation of stock name or any others conflicting with the Financial Instruments and Exchange Act;
      7. Those liable to be fraud, such as “sure to make a profit” and those with expressions leading to a significant misunderstanding of Users;
      8. Those containing computer virus or any other harmful computer programs;
      9. Those attempting to assign the account, character, item, currency and virtual currency, etc. of an online game, etc.;
      10. Those violating or likely to violate the Act against Unjustifiable Premiums and Misleading Representations, the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices, the Medical Service Act or any other laws and regulations on advertising;
      11. Those impersonating a specific individual or a specific group or organization, such as performers (those who perform, like actors/actresses, dancers, singers, musicians, conductors, directors etc. and those who play sports like ball game players etc.) management companies and other related parties;
      12. Advertising of information for commercial use which the Company determines to be inflicting detriment on Users such as multilevel marketing or those to be exploited to such advertising directly or indirectly;
      13. Those inducing minors to criminal acts or acts likely to be crime;
      14. Those that violate or may violate the Act on Prevention of Transfer of Criminal Proceeds such as money laundering;
      15. Not providing contents that commensurate the price paid by Users or providing contents that are not recognized as contents;
      16. Use of an Individual Service that the Company determines to be for the purpose of crowdfunding or otherwise raising funds from members;
      17. Those that violate laws and regulations or are against public policy; and
      18. Those determined inappropriate by the Company
   5. Acts of registering any of the following items on the Service as merchandise or prizes, selling such items, or offering them to users as point rewards:
      1. Illegal drugs such as stimulants, narcotics, psychotropic drugs, marijuana, opium, poison, and toxic substance, and hemp seeds, legal drugs (including law-evading drugs) and the like;
      2. Guns, swords, weapons, explosives, chemical weapons, etc. and merchandise which is likely to be used for crime, such as knives, air guns, stun guns, tear gas sprays, wiretaps, ultraminiature cameras and infrared cameras;
      3. Merchandise in general with sexual scenes whose sale to persons under 18 is restricted by laws and regulations/guidelines, etc. (videos, books, goods, software and so forth, regardless of the form), including obscene materials, merchandise related to child porn;
      4. Used underwear and uniform, etc.;
      5. Merchandise which legally falls under gambling or lottery tickets;
      6. Merchandise falling under pyramiding (so-called “pyramid scheme”) or multilevel marketing;
      7. Alcoholic liquor and tobacco;
      8. Merchandise such as currency, official certificates (including driver’s license and passport, etc.), membership rights, documents and electromagnetic records, etc. (whether true and correct, or falsification);
      9. Bank accounts or securities accounts, etc.;
      10. Cash vouchers such as merchandise coupons, prepaid cards, revenue stamps, stamps, coupon tickets, and other negotiable securities, etc.;
      11. Merchandise infringing on others’ intellectual property rights, including a patent right, a utility model right, a design right, a trademark right, a copyright and a portrait right;
      12. Fake brand goods, imitation products/pirated edition (meaning illegal fake products, etc.) and merchandise encouraging illegal use of copyrighted works through avoidance, etc. of copyright protection measures;
      13. Merchandise to be sold for the purpose of cashing of credit usage quota;
      14. Merchandise obtained through criminal acts such as theft, robbery, fraud, blackmail and embezzlement, etc.;
      15. Merchandise failing to fulfill qualification terms such as license or registration for the sale, which is required by laws;
      16. Merchandise to which a permission has not been obtained from the third party holding the right (including tickets);
      17. Merchandise requiring used business license;
      18. Software containing computer virus;
      19. Medical devices (medical supplies), pharmaceutical products and body function test kit, etc.;
      20. Human body, living body of animals or part thereof;
      21. Information of others which has not been released to the public such as Personal Information and trade secrets as well as media in which they are recorded;
      22. Content generated using artificial intelligence (AI); and
      23. Any other merchandise whose sale conflicts with laws and regulations and merchandise the Company determines that its sale under the Service is not appropriate
   6. Any other acts the Company determines inappropriate in the light of the intent and purport of the Service
2. The judgment as to whether or not it falls under any of the prohibited acts in the preceding paragraph shall be made at the discretion of the Company, and the Company shall not be held accountable for such judgment.

Article 5 (Personal Information)

1. Owners may acquire Personal Information of Users in the Service to the extent deemed necessary by the Company for providing the Service. Owners shall, in acquiring Personal Information, respond thereto in compliance with the Act on the Protection of Personal Information (hereinafter referred to as the “Act”) under their own responsibility, such as clearly specifying the purpose of utilization and existence/nonexistence or scope, etc. of third party provision and conditions of use of Personal Information, etc.
2. Owners shall not use Personal Information acquired beyond the purpose of the Service.
3. Owners shall take necessary and appropriate measures as provided for by the Act for preventing the leakage, loss or damage of Users’ Personal Information acquired as well as for safety management of Personal Information.
4. Owners shall not provide Personal Information of users to any third parties except for cases clearly specified under the Applicable Terms or cases listed below:
   1. When based on laws and regulations;
   2. When disclosure request is made by a person having legal authority;
   3. When disclosure is forced in order to protect rights of Owners or third parties from urgent or unjustifiable invasion or to restore the rights;
   4. When it is determined necessary to make disclosure to contractors for business; and
   5. When providing, associated with the transfer of business relating to services to a third party through business succession or otherwise, to the relevant assignee

Article 6 (Disclaimer)

1. In the event of which all or part of Owner's obligation in each individual service cannot be performed due to reasons on Owner's side (including reasons not attributable to Owner) such as cancellation of the event or inability to manufacture products, the Company shall deduct the revenue related to the portion of the service that cannot be performed from what Owner should receive and return it to Users. In this case, the Company shall not be held responsible for any loss incurred by Owner due to such refund.
2. If an Owner uses the “Anonymous Shipping Service” in the Product Sales Service, which is provided through system integration between the Company and Yamato Transport Co., Ltd. and enables products to be shipped without disclosing the name or address of either the Owner or the purchaser to the other party, and the product is damaged or lost due to an accident or other incident during shipping, the Company shall compensate the Owner for the actual expenses borne by the Owner, up to JPY 30,000 per order, including tax.

(Total: 6 Articles)

Last Updated: June 22nd, 2026